Do you want to work for an exciting Sports and Music Events start up in the heart of London.

Our client is an online marketplace offering premium tickets and hospitality packages for live music and sports events. Following the launch of their website in November 2018, They have secured significant investment in their business and made fantastic partnerships with great brands such as Manchester City, Watford FC, the WRU, and Scottish Rugby.

Who we’re looking for
A highly organised and proactive Marketplace Operations Executive who is passionate about optimising processes and ensuring seamless operations. The ideal candidate thrives in a dynamic environment and is eager to contribute to the smooth running of our premium ticketing platform. You should be detail-oriented, data-driven, and have a keen interest in the live events industry, ensuring our marketplace functions efficiently and delivers exceptional experiences for our customers and partners.

We're in the live events business, which means in-person events are our core. This translates to our company culture and this role requires the candidate to be in the office five days a week at our London HQ This in-person environment fosters agility. Being together allows our team to make quick decisions and adapt to the constant changes in our industry.

Responsibilities
As a Marketplace Operations Executive, you will play a key role in supporting the day-to-day operations of our platform. This includes managing inventory, coordinating with partners, resolving operational issues, and ensuring the accurate and timely display of event listings. You will also monitor marketplace performance, analyse data to identify improvements, and work closely with the wider team to ensure our platform meets the needs of both customers and partners.

Your role will involve:

Monitor inventory levels and ensure that all products are listed accurately and in a timely manner
Manage pricing within the product both dynamically and manually
Work with partners to ensure that their content is inputted correctly and efficiently
Solutionise and propose technical improvements and automations to streamline processes and increase efficiency
Build and monitor the effectiveness of pages on the marketplace, including analysing key metrics and making recommendations for improvements
Liaise with internal and external stakeholders to ensure that all parties are working collaboratively towards common goals
Develop and implement standard operating procedures (SOPs) to ensure that all marketplace operations are standardised and streamlined
Identify areas for improvement within marketplace operations and work with the Head of Marketplace to develop and implement strategies to address them
Be adaptable and able to work to last minute deadlines alongside strategic planning
Communicate effectively with team members, partners and stakeholders across the business
Have a passion for process improvement and streamlining

Skills & Experience

While these qualifications are highly regarded, we appreciate the richness of diverse experiences. You don't need all of them, but they could include:

Experience in operations, preferably in a marketplace or e-commerce setting
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills
Ability to work effectively with a variety of stakeholders
Technical aptitude with the ability to quickly learn new tools and technologies
Have excellent digital literacy
Must have impeccable attention to detail
Must be a fast learner with the ability to multi-task in a fast-paced environment
Have confidence in decision making
Have an interest in sport, music and major live events

Target compensation package:
Up to £30k + quarterly bonus + share options + benefits.
Final offers may differ from the target compensation package, taking factors such as experience level and skill set into consideration.

Our benefits

Employee share options scheme
Quarterly bonus
23 days of annual leave + public holidays
A top-tier private health insurance package
Penfold pension scheme
Learning and development budget
Employee Referral Scheme
Cycle to work scheme
Weekly Deliveroo vouchers
Access to VIP experiences at live events
Gym on site

Marketplace Operations Executive

This job has expired

Reasons could include: the employer is not accepting applications, is not actively hiring, or is reviewing applications

SALARY

£25000

LOCATION

South London

CONTRACT TYPE

Graduate job (permanent)

JOB DESCRIPTION