We’re looking for career-focused people to support our expansion and growth whilst we provide experience, knowledge and training throughout all aspects of the operation in order for you to take on a team leader role at the end of the programme and ultimately enable you to carve out your own personal career aspirations.

This is an exciting opportunity for you to join a growing dynamic, 5* boutique serviced office company in the heart of London that does things differently.

We want people that are looking to learn and make a mark where they can be supported, trained and gain career prospects within a company. If this is you, then read further.

Responsibilities

As a Client Experience Assistant your main objective is to deliver our award-winning, world class service to our clients, being an extension of their business.

You Will Work Alongside a Growing Team Of Other Client Experience Assistants, While Reporting To The Assistant Centre Manager.

Some Of Your Key Responsibilities Will Include:

Assisting with administrative requests – with our operations department being an extension of our client’s businesses, it is important we deal with client requests in a timely and professional manner, while adding a personal touch

Client move in and outs – with a growing collection, we have a high demand for our office spaces. Our front of house team works to assist with client move in and outs. This includes, design, IT, facilities and onboarding services, where full training will be provided

Designing of office spaces – as a luxury brand, we provide a bespoke office design service, you will be given design projects, allowing you to develop your interior design skills

Organising client events – part of our concierge service is hosting client events, which you and your front of house colleagues are given autonomy to organise, creating a luxurious experience for our clients

Upholding building standards – conducting regular building checks, ensuring the space is exceptional at all times, allowing clients to work in a space for success

Requirements

You will ideally be someone that has:

The will to learn and develop their skills in customer service and high-end hospitality

The ability to communicate to our clients with etiquette and politeness

An ability to sell your own ideas, encapsulate ideas of others and take them from conception to execution

Ideally (but not necessarily) some experience of a fast-paced, high standards driven environment

Strong team player capabilities with an ability to work well in a productive team environment

An energy and enthusiasm to learn and develop yourself and build your career

An ability to demonstrate flexibility and operate in a changeable environment

MS Office skills, including Word, Excel and PowerPoint

A desire to be part of our supportive family where you’ll be treated as an individual and nurtured to succeed in your career

Client Experience Assistant

Save Job

SALARY

£25000 - £26000

LOCATION

Central London

CONTRACT TYPE

Graduate job (permanent)

JOB DESCRIPTION