Do you want to join an inspiring company with a programme to increase the happiness of those living with cognitive challenges?
Do you want to use your communication skills for a good cause?

Our client is searching for a Client Success and Social Impact Executive to join their team.

About the Company:
Our client is on a mission to bring laughter and engaging activity to those who live with challenging cognitive difficulties. As part of their programme, they have developed a ground-breaking tech product which engages through interactive light and visual stimulation.
The team work to deliver their inspiring service to top care homes and other venues across the country, which is fuelled by genuine passion and the relatable experiences of employees. They are gradually spreading more and more joy to those with cognitive difficulties and making society happier.

If your values align with this company’s mission, join the team to help them continue to make a true impact.

The Role:
As a Client Success and Social Impact Executive, your overall goal will be to support client retention and new business acquisition.
Based in Kent, this is a hybrid role with at least 1-2 days a week in the office.
Your responsibilities will include:

Lead and facilitate client training sessions, educating clients to become experts in how to get the most from the programme
Compile client reports to help demonstrate the value of the programme
Ensure regular touch points through telephone and email are maintained with both existing and new clients
Help the research and development team in searching for content for new activities
Travelling with occasional driving to client visits (the company will lease a car when needed)

About You:

A desire to be part of a close-knit team
An interest in the company’s mission of helping people with cognitive disabilities
You have a driving license (will sometimes be required to drive to remote client visits)
Previous account management, client success or sales experience
You will fit with a small yet thriving sales team
Ability to jump between different projects from running training sessions to analysing data depending on the demands of the business
Experience in using CRMs
Ability to attend trade shows and support the sales team in networking events nationwide when required
Self-motivated drive and ambition with commercial awareness, an optimistic outlook and a personable telephone manner

Company Benefits:

You will work for a company with genuine ambitions to change the world
You’ll join an incredible team which shares the same ambitions and goals
Flexibility of where you work with office attendance at least 1-2 days a week
Travelling to visit clients and see the tech in action
Work laptop
Team socials
Wellbeing activities

Social Impact Executive | Healthcare Tech

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SALARY

£25000 - £28000

LOCATION

Hybrid

CONTRACT TYPE

Graduate job (permanent)

JOB DESCRIPTION