Do you have a passion for the food industry? Do you want to work for an established supplier of premium products for Fine Dining, Pastry and Hospitality?
Our client is searching for a Quality Assurance Controller to join their team and would love to hear from you.
About the Company:
Our client is one of the premier, non-manufacturing specialist foodservice companies in the UK.
They supply high quality, chef-inspired ingredients. With over 30 years of experience, the company offers a wide range of products including sauces, dressings, marinades, glazes, and seasonings. Their ingredients are used by chefs in some of the most prestigious restaurants, hotels, and catering companies in the country!
What makes this company so successful is their strong commitment to quality and innovation. They use only the finest ingredients and employ rigorous quality control processes to ensure that every product meets their exacting standards.
They are constantly developing new products and flavour profiles to keep up with the latest culinary trends and meet the evolving needs of their customers.
The Role:
As a Quality Assurance Controller, you will report to the Head of Procurement and join the Technical team.
The role involves maintaining up-to-date product and supplier information, managing the HACCP system, including staff training, QA document control, customer complaints and technical enquiries.
Your responsibilities will include:

Supplier Management: Assessing new supplier fitness; maintaining an up-to-date database; managing approved supplier lists; contacting suppliers regarding complaints or non-conformity
Product Management: Assessing potential product specifications; ensuring product labels conform to legislation; take ownership for approval of labels and creation of these as required; ensuring safety data regulations is held on file; converting supplier technical information to abbreviated formats; liaising with internal departments as required; maintain the traceability system; source accurate information from suppliers; consult dietary specialists when enquired by customers; generate weekly reports to the Head of Procurement
System Management/Staff Training: Maintaining integrity of the HACCP system; formulating and modifying Food Safety and Hygiene procedures, and other documented procedures; managing the Company Manual of Procedures; maintain control of quality control documents; provide staff training in existing, new and modified procedures; Internal Audits of Control Points; conducting HACCP meetings for review; further training and self development tasks; liaising with company directors to formulate policy statements
Customer Liaison: Responding to customer complaints; dealing with the EHO; completion of customers’ supplier and product questionnaires; accompanying customers to manufacturing sites; adapting technical information to customers’ format; assessing customer supply contracts
Site Responsibilities: Ensure cleanliness and orderliness of food storage areas and cleaning materials; maintain a log of cleaning chemicals; manage food handling staff to ensure standards are met; oversee repacking to products that have been damaged
Packaging Waste Management: Be conversant with the Producer Responsibility Obligations; obtain packaging weights statements; amend changes to pack size; compile year-end data; maintain records of statements and calculations; keep up to date with regulation changes to packaging waste; enforcing the company responsibility for packaging waste
Environmental Impact, Ethical Trading & Other Policies: Draft and implement company policies and public statements; communicate policies to staff, customers and suppliers; assess the company footprint on the environment

About You:

Literate, numerate and highly competent using Microsoft Outlook, Word and Excel
Must be a team player, with a positive ‘can-do’ attitude
Must have the ability to work under pressure and meet deadlines whilst maintaining accuracy and professionalism
Excellent communication skills, written and oral, with a confident telephone manner
Ability to carry out verbal and written instructions precisely and conscientiously with outstanding attention to detail
Self-motivation and tenacity to complete tasks to consistently high standards
Educated to degree level or equivalent
Ideally with recent and relevant food industry experience
Experience of working in a food wholesaling environment is advantageous

Company Benefits:

Company events, team socials, and food demonstration days
Granted a Royal Warrant of Appointment by HM The Queen
Benefits package
Career development opportunities

You will be given relevant learning and development tasks

Quality Assurance Controller

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SALARY

£22000 - £27000

LOCATION

Berkshire

CONTRACT TYPE

Graduate job (permanent)

JOB DESCRIPTION