HelpDesk Admin

Title: HelpDesk Admin - £16.270 – Facilities Management Company - Birmingham

Industry: Sales

Role/Sector: Business development   |   Admin   |   Sales   |   Customer services

Location: Midlands

Placement: Graduate job (permanent)

Salary: £16,000 (per annum)

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Information on the company

This growing company offers a market leading planned, reactive, compliance, minor and project works service to a diverse range of clients. They offer a comprehensive range of services to meet and exceed your expectations. Listening to their customers, this business provides a tailored service which offers complete property care 24 hours a day, 365 days a year, working hard to save businesses and individuals time and money.


This is a graduate full-time position based in Birmingham paying £16.270

Key responsibilities of the role;

  • Answering a high volume of calls
  • Logging jobs from clients
  • Dealing with the inbox for jobs being sent in via email
  • Liaising with clients on a daily basis
  • Assisting the helpdesk manager to identify new strategies to attract new customers

The ideal candidate’s personality and qualifications;

  • Educated to degree level
  • Previous experience in a similar role is desirable but not essential
  • Excellent communication skills
  • Confident, proactive and persuasive
  • Desire to progress in a fast-paced environment
  • Ability to work under pressure
What are the perks of working at this company?
  • Progressing in a friendly and innovative environment
  • Free parking

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