Operations Assistant

Title: Operations Assistant - £18K - FinTech Company - Manchester

Industry: HR and administration

Role/Sector: Customer services   |   Admin   |   PA   |   Finance

Location: Manchester

Placement: Graduate job (permanent)

Salary: £18,000 (per annum)

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Information on the company

This exciting relatively young Fin-Tech company are looking to make a major step to becoming a bank. They have major growth plans and are now setting up a new office in Manchester. 

The company is an independent, non-bank lender, focused on providing additional working capital to product manufacturers, distributors and dealer networks. Established by a senior leadership team with global experience and backed by a leading UK Hedge Fund, they are uniquely placed to provide a Commercial Approach; flexible, fast, and free from unnecessary bureaucracy. Flexible finance solutions to help grow businesses.




This is a full-time position based in Manchester, paying £18K

Key responsibilities of the role;

As an Operations Assistant you will be a key customer facing element of the bank and will cover a lot of tasks on a daily basis such as:

  • Liaising with customers both over the phone or face-to-face
  • Ensuring accurate data and records
  • Dealing with all procedures, controls and processes
  • Offering a high level of customer service and effective 1st line of defence for the bank
  • Answering customer queries
  • Managing workload to ensure consistent and market leading customer journey

The ideal candidate’s personality and qualifications;

  • You must be curious, self-motivated, professional, proactive, confident and enthusiastic
  • Organised, you have a high attention to details
  • Capability of multitasking
  • Ability to prioritise and desire to progress in a fast-paced environment
  • Strong verbal and written communication skills
  • Problem-solving, analytical and process-oriented
  • Excellent telephone manner
  • Ability to work in a collaborative environment
What are the perks of working at this company?
  • Private medical cover
  • Company Pension Scheme 6%
  • 30 days annual level
  • Generous bonus package
  • Working hours Monday to Friday

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