Operations Associate

Title: Operations Associate | £22K - £28K | Wine Start-up | Peckham - London

Industry: Other

Role/Sector: Operations   |   Analyst   |   HR   |   Customer services

Location: South London

Placement: Graduate job (permanent)

Salary: £22,000 - 28,000 (per annum)

Apply for this role

Information on the company

A Wine education startup. Today, if you want to learn about wine, you can take a professional course, or read a book. The former is stuffy, the latter is passive.

Wine is the UK's most popular alcoholic drink, and 6m of those drinkers want to learn about wine but don't know where to start. We help solve that problem by offering the chance to learn in a engaging, structured, and non-pretentious way.

Every month, customers get a wine course delivered to their door, along with two great bottles of wine to practice their new techniques on. 




This is an opportunity to learn quickly, build a company culture, and help shape the future of the product.

The company have just raised their first round of fundraising having completed a MVP in late 2019. The founder was previously head of growth at Thriva, and before then Pact Coffee.

About the role:

There are a lot of jobs to get done - this role will suit a generalist or jack of all trades, who is looking to develop varied experience within a startup. As well as the ops focus, there will be the opportunity to support growth as well.

Some of the first challenges faced within the business that this role could include:

  • Finding, setting up and owning the fulfilment solution
  • Identifying and implementing the HR & ops tools needed
  • Building and managing the customer service alongside the founder
  • Forward planning for when we become an importer, and the regulatory, financial, and operational requirements that come with it
  • Analysing business and financial performance
  • Supporting the growth & marketing function of the business where needed

About you

We are looking for a highly ambitious person looking to learn at a fast pace. We are open-minded on experience level, but will be hiring for these abilities:

  • Highly organised
  • Analytical, a problem-solver, inquisitive
  • Comfortable with data & spreadsheets, or eager to learn
  • Humble with a growth mindset
  • A wine lover, but no formal knowledge necessary

Benefits of the role

By joining as first hire, you will have the ability to help shape the company culture from day one. Along with the opportunity for professional growth, there will also naturally be plenty of wine perks that come with the job.

The job offers:

  • £22-28k, plus stock options – depending on experience
  • 28 days holiday a year, plus bank holidays
  • WSET Level 2 course
  • Winemaker days: days off to support winemakers throughout the year

The job is based in Peckham, South London. We are looking for someone to start in March 2020.

Apply for this role