Customer Services Co


Title: Customer Services Co-ordinator | Fashion | £16K | Wood Green

Industry: HR and administration

Role/Sector: Admin   |   Customer services

Location: North London

Placement: Internship (going permanent)

Duration: 3 months

Salary: £16,000 (per annum)

Apply for this role

Information on the company

Our client launched in 1997. They travel extensively around the world to source products that are original in design, beautifully crafted and a little different from what you usually see. They tend to work with artisans, co-operatives from Africa to Asia, designers that have just come out of college and any kind of creative people that just make beautiful things!

 

A typical day would be:

  • Checking messages on phone, email, social media and respond to daily queries / comments efficiently and politely.
  • Help answer phones/process orders from customers throughout the day.
  • General admin, dealing with couriers and suppliers.
  • Liaise with our PR agencies and update social media daily i.e. facebook, twitter, instastram, pinterest. Suggest content, come up with ideas and stories to keep content varied and interesting.
  • Help update the web site with new content/images.
  • Write brief product captions.
  • Liaise with our press department and organise press loans for magazines.
  • Work closely with the Creative Director and MD, organising new samples/products for the next collection.
  • Help organise photoshoots / find locations
  • Project management

The ideal candidate’s personality and qualifications:

  • Positive, bright, helpful, creative, a good eye for design and above all hands on.
  • Highly organised, able to handle work under pressure
  • Computer & image skilled, commercially minded.
  • Extremely eloquent in both writing and on the phone.
  • Diplomatic with a strong problem solving ability
  • High attention to detail
  • Exceptional telephone manner
  • Eager to learn, interested in all aspects of running an ecommerce business.
  • You need to be able to learn fast and work independently.
  • Ability to multi-task is a must

Apply for this role

applications@inspiringinterns.com