Graduate CRM Exececutive

Title: Graduate CRM Exececutive | £21K | E-commerce | East London

Industry: Creative industries

Role/Sector: Account management   |   Advertising   |   Marketing   |   Media   |   Writing and editorial   |   IT and computing

Location: East London

Placement: Graduate job (permanent)

Salary: £21,000 (per annum)

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Information on the company

Our client is one of the fastest growing e-commerce companies in the UK. Located in the heart of East London, they specialise in designer accessories, fashion, footwear, homeware and lifestyle flash sales and have over four million members. Their culture and environment would suit passionate and ambitious individuals.


This is a full-time position paying £21,000 based near Aldgate East station. 

Main Responsibilities:

  • Managing the multiple daily email communications
  • Building automated multi-stage campaigns
  • Providing recommendations for optimisation, and segmentation to improve key metrics
  • Providing campaign data and insight
  • Research and reporting on new trends and industry best practice.
  • Ad hoc projects including managing the creative and technological development of emails, mobile app data migration into campaign platform and customer personalisation development.

Experience & Skills Required:

  • Good knowledge of HTML and media queries
  • Basic knowledge of SQL
  • Schedule management
  • Proofing creative with a high level of accuracy
  • Understanding of segmentation
  • Strong creative and informative copywriting skills with excellent English language and grammar
  • Confident using MS Word, PowerPoint and Excel

Desirable skills:

  • Experience using an ESP
  • Experience testing and optimising basic campaign elements
  • An understanding of key CRM metrics
  • Experience with basic segmentation strategies


  • Fluent English skills (written and verbal) is a must

Personal & interpersonal skills:

  • Comfortable managing multiple, campaigns simultaneously through inception to completion
  • Strong communication skills both written and verbal
  • Confident liaising with stakeholders at all levels
  • Happy working within a fast paced environment and with short project turnaround times

Apply for this role