Client Services Temp

Title: Client Services Temp | Canary Wharf | Consultancy | £24.5K

Industry: Analytics

Role/Sector: Admin   |   Finance   |   Customer services   |   Sales

Location: East London

Placement: Graduate job (permanent)

Salary: £24,500 (per annum)

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Information on the company

Working with governments, global brands and some of the largest financial institutions in the world to provide truly worldwide industry, financial and macroeconomic market analysis. Covering 24 industries and 200 global markets with offices in London, New York, Hong Kong, South Africa, Singapore and Dubai. 


This is a 12 month fixed term contract, paying £24,500 plus benefits. 

How you can expect to spend your day:

Our client focuses on the development of fixed-income products and services bringing to market a wide range of data, analytical tools and related services. Our clients products and services provide market participants with greater insight into the growing complexity of the credit markets to enable more timely and informed business decisions.

The ideal candidate’s personality and qualifications:
  • On-board clients onto the new platform efficiently and accurately within required timeframes
  • Set-up users in the admin entitlement system and send out welcome letters
  • Run usage reports in ADM (legacy entitlement system) and  to view client login and usage stats
  • Work closely with Sales, Product and Client Services on each phase of the client migration
  • Log all activities (phone calls, emails or meetings) into Salesforce
  • Learn internal systems necessary to perform the job 
  • Attend weekly meetings to review status and progress of projects
  • Produce ad-hoc reports and clients’ usage statistics for management
The ideal candidate’s personality and qualifications:
  • Educated to degree level
  • Customer focused
  • Strong Excel and analytical skills, quick learner with excellent attention to detail
  • Highly motivated, flexible, proactive and adaptable
  • Excellent organisational and time management skills, including the ability to prioritize work under tight deadlines
  • Strong written and verbal communication skills
  • Self-starter
  • Foreign language not essential but desirable

Apply for this role