Title: Graduate Customer Success Internship- Proptech Start-up- London - £18k
Role/Sector: Marketing | Business admin | Customer services | Sales account management
Location: Central London
Placement: Internship (going permanent)
Duration: 3 months
Salary: £18,000 (per annum)
Information on the company
Launched in 2014, our client is an award-winning PropTech / InsurTech start-up that recently announced the close of a £6 million super-seed round led by White Mountains Insurance Group, Ltd. (NYSE: WTM). At its core, the company is a leading UK-based online price comparison and booking platform for the moving industry and since their launch they’ve connected over 20,000 customers with 100s of their trusted removal companies, turning what used to take days into minutes!
It’s an incredibly exciting time to be joining the team in their buzzing office in the heart of Soho. They have ambitious plans to scale over the next few years and have recently received recognition in numerous media sources. Disrupt100 recognised the company as one of the 100 businesses with the potential to influence, change, or create new global markets and TechCity Insider ranked them one of the top 100 UK businesses to watch!
This is a 3 month internship paying £1,500 per month designed to lead to a permanent graduate job.
How can the intern expect to spend their day?
The company are looking for a bright, friendly, and intelligent graduate to join the team in their next phase of growth. They’re building the business fast so it’s a great place to learn quickly alongside a fun, energetic team. You will be based in their office Soho and be able to learn from an incredibly talented group of people.
Interns should expect to learn about the following:
Tell us about the ideal intern’s personality and qualifications:
The ideal candidate will be able to talk with conviction about why great customer service matters. You will be able to build rapport with others easily, express genuine empathy, yet know when and how to say no. You should enjoy talking to people over the phone and be very good at it. Your written communication skills must also be impeccable. Previous customer service experience would be beneficial, but not essential. Whatever your background, you must be able to handle challenging service issues with a genuine smile on your face.
You should be able to demonstrate the following.
What are the perks of interning at the company?
The team provide a supportive and fun environment where you can learn. The team are receptive to good ideas - no matter who they come from. There is an amazing atmosphere within the office building and they value a working environment that honours the whole person and everything they have to offer.