Title: Operations Executive | £18K - £20K | Automotive | West London
Role/Sector: Operations | Customer services | Account management
Location: Central London
Placement: Internship (going permanent)
Duration: 12 months
Salary: £18,000 (per annum)
Information on the company
Our client is a marketplace for car mechanics that enables customers to acquire real-time industry standard quotes and quickly book a vetted mechanic online.
Operations is a key part to the company’s success as it helps ensure customers receive a great service and their cars get fixed quickly. As part of the operations team you will be reaching out to customers and mechanics via phone, online chat and email to ensure a smooth and easy booking process and help troubleshoot and issues that may arise.
You’ll also be involved in account management for the 1000+ businesses within the network of mechanics, to quickly get to the bottom of issues and making customers happy.
Some preferred attributes include:
Perks of the Role: