Business Development Consultant

Title: Business Development Consultant | £24k + uncapped coms | Sports & Leisure | Central London

Industry: HR and administration

Role/Sector: Operations   |   Customer services   |   Business development   |   Sales Account management

Location: Central London

Placement: Graduate job (permanent)

Salary: £24,000 (per annum)

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Information on the company

Passion for Sports and Leisure? Passion for Swimming? This great company are the UK leaders for bespoke swimming tuition of all ages. They’re on a mission to grow an elite head office team to support it’s already elite swimming instructors of which consists of many Olympians and perfectionists alike.


How you can expect to spend your day:

You will spend your day support the company with developing its Programs/Student participation and proactively market for maximum attendance at each swimming venue. You will spend most of your day speaking with many of London's wealthy parents including many celebrities to book in their children and themselves with Olympic standard swimming instructors across London's most prestigious pools. You will promote and book taster sessions working very closely with marketing department to create outreach campaigns to drive new leads.

Other daily tasks include; 

  • To be the direct point of contact for all customers enquiring about Swimming programs and lessons.
  • Provide exceptional customer service to both prospective and current customers.
  • Generate new sales bookings through proactive outbound calling via databases, new leads, waiting lists, prospects and all other necessary lead sources.
  • Manage a prospect database of incoming leads from initial enquiry to sale, responsible for conducting needs analysis, booking trials, following up within set SLA’s, pitching and objection handling, payment processing and after-sale follow up.
  • Work independently and as part of a team towards common goals and drive student growth across all  venues
  • Inbound/Outbound Calls, Web Chat, Emails (Tickets) are answered within the set SLA’s and accurately recorded within the database system
  • Support retention, sales & marketing campaign initiatives within the agreed follow up the timeframe.

Meet KPIs set such as:
  • Lead Generation / Taster Sessions
  • Sales Bookings
  • Student Occupancy
  • Revenue Target 
  • Re enrolment & Retention Targets
You’ll identify opportunities for continual business improvement and present fresh ideas to sales & marketing team to develop lead generation and marketing strategy. Work closely with operations/customer service teams to stay current with any changes or opportunities within the business;
  • To support and take part in outreach events & site visits when required.
  • Reach average attendance goal across all swim programs as agreed in annual Business Plan 

The ideal candidate’s personality and qualifications:
  • A recent graduate with strong analytical and customer service skills 
  • A relentless drive for high quality
  • Passion for sports and leisure

What are the perks of working at this company? 
  • Great progressive uncapped commission structure OTE £40k 
  • Discounted Swimming lessons for staff/family
  • Opportunity for career development within the central ops team
  • Perkbox employee benefits
  • Team socials with network of 150+ swimming instructors
  • High exposure to senior leadership team
  • Bonus structure

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