Information on the company
A healthcare organisation responsible for the successful management and delivery of healthcare services provided to millions of people living in North East London, ensuring local residents receive high quality, modern and sustainable healthcare services.
As the Continuing Healthcare Officer, you will provide day to day business administration and invoicing support. This will involve coordinating communications and meetings on behalf of the Joint Commissioning Manager.
You will scrutinise financial and invoice requests, ensuring packages of care remain within budgets and suppliers are paid promptly.
The role will also involve coordinating multi-organisational data collection and analysing the data to ensure provider services are running efficiently, meeting patient needs and quality standards.
- Providing professional and friendly financial and invoice support in a timely manner; ensuring supporting data is in place and supporting teams where this is not the case.
- Ability to analyse financial data to inform budget reporting to the Joint Commissioning Manager on time.
- Support the creation of process and data collection systems of service data to inform discrete projects, applying problem solving skills and subject matter expertise.
- Coordinate and participate in relevant internal and external working groups/projects to provide information/analyst advice, drawing on prepared data insights where applicable.
- Propose changes to project, service, and initiative work, informing policy and making recommendations for more effective delivery.
- Maintain administrative and information resources, including websites and patient documents.
- Coordinate regular training, guidance, advice and support sessions for relevant teams, new and existing staff.
- Support implementation of project, service, finance initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the team.
- Organise meetings or events and assist in the diary management requirements of individuals in connection with portfolio of work.
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Knowledge of invoicing, finance, budget and administrative procedures, project management or information analysis
- Previously worked in similar position within the public sector is desirable
- Ability to use IT systems and programs, e.g. Microsoft suite, especially Excel, Patient Care Database (CareTrack), Invoicing and Payments Software (SBS Oracle).
- Ability to work or liaise with external and independent sector providers, working with them to maintain relationships, improve processes and resolve issues.
- Skills for communication on complex information and administrative matters, requiring developed interpersonal and oral/ written communication skills
- Ability to pull together comprehensive draft reports, data and letters
- Negotiating, networking and persuasive skills
- Problem solving skills and ability to respond to sudden unexpected demands
- Excellent time management skills with the ability to re-prioritise
- Ability to manipulate information, to report on financial, service and patient insights.
- Skills for manipulating information.
- Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales