Operations Assistant

Title: Operations Assistant | £20k -£25k | Financial Services | Central London

Industry: HR and administration

Role/Sector: Admin   |   Operations   |   Customer services   |   Finance   |   Office manager

Location: Central London

Placement: Graduate job (permanent)

Salary: £23,000 (per annum)

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Information on the company

Our client provides an innovative Supply Chain Finance platform, due to business expansion, this is an exciting opportunity for a highly motivated and ambitious individual with a genuine enthusiasm for business and technology to join a fast moving, exciting environment with the potential for great rewards and career development.


How you can expect to spend your day:
  • Working with the Marketing, Sales and IT team to effectively register new clients
  • Reviewing transaction records received daily from Users and financial institutions and addressing any issues with clients and financial institutions by email and telephone
  • Processing funding requests from users to financial institutions
  • Processing repayments to funding providers
  • Proactively recommend system and process improvements
Key Metrics
  • Time to register new clients, Accounts reconciliation and resolution of issue’s e.g. late payment by financial institution or client
  • Processing transactions within our SLA
The ideal candidate’s personality and qualifications:
  • Excellent organisational and time management skills and high attention to details
  • Very good Numeracy and English 
  • Demonstrable existing experience in dealing with clients / senior stakeholders
  • Good client management skills and ability to execute solutions
  • Good generic financial knowledge highly desirable
  • Strong team player motivated by individual and organisational success
  • Professional appearance and strong interpersonal skills is a must
  • Experience of financial regulation / controls (e.g. AML) is an advantage
  • Capable of hands on problem solving, with ability to generate ideas

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