Title: Customer Support Associate | £20K | Finance | Central London
Industry: HR and administration
Role/Sector: Customer services | Admin | Operations
Location: Central London
Placement: Graduate job (permanent)
Salary: £20,000 (per annum)
Information on the company
Our client allows prospective homeowners see how much they could borrow or save in minutes. Whether you're looking at homes for the first time or you're looking to remortgage for the fourth time, their quick online calculators will help you take the next step.
Customer Success Associate
Acting as the first point of contact for many of our customers, the candidate will have first hand insight to our customers feedback and common queries. They'll be proactive in sharing this feedback and helping our team continue to focus on a customer lead product. The role is made up of three main responsibilities; Livechat, certifying documents and issuing mortgage in principles. These duties are spilt up between the team throughout the day to break up the day.
We're looking for someone who;