Sales Support Executive

Title: Sales Support Executive | £18K | Advertising | Central London

Industry: Creative industries

Role/Sector: Sales   |   Advertising   |   Customer services

Location: Central London

Placement: Internship (going permanent)

Duration: 3 months

Salary: £18,000 (per annum)

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Information on the company

Our client is the UK's best multimedia sales house. They represent many of the UK’s largest publishing groups, with sales operations in the North and South spanning inserts, print and digital. Their partners include publishers such as Telegraph Media Group, Guardian News & Media, Time Inc UK, The Spectator, Caravan & Motorhome Club and Hello! Magazine, to name a few. 


Key Responsibilities:

Once the sales team have sold an advertisement into one of the titles that we represent, responsibility for making sure that the advertisement actually runs falls to the sales support team.

Once they have received details of a booking from the sales team, a Sales Support Executive will first enter those details onto the booking system.

The Sales Support Executive will then contact all involved in the production of the copy for the advertisement, ensuring that the correct copy will be delivered to the correct print site in a timely fashion.

The Sales Support Executive will then shepherd the booking to completion i.e. making sure the advertisement appears in the correct place and in the correct way.

The above involves constant communication with a wide variety of people: clients, advertising agencies, staff, personnel at the various media owners we represent, printers and deliverers. Alongside schedule management and working to a variety of deadlines, the role also includes database management, dealing with incoming calls and delivery issues.

Functional Responsibilities:

  • Processing, raising and chasing incoming orders. Dealing with incoming calls from agencies and print houses. Handling production queries
  • Working in house at publisher offices, responsible for inputting orders onto publisher booking system and dealing with invoice queries on publisher systems
  • Point of contact for publisher production teams, where necessary
  • Liaising with contacts at media agencies and print sites with regards to seeking approval of inserts
  • Updating excel spreadsheets and communicating with sales team to give feedback and updates on pending activity.

Full training to be provided, after which the candidate will be expected to demonstrate the ability to work on their own, making decisions and liaising with numerous parties at any given time to ensure that orders are delivered and inserted correctly. Constant dialogue and updates must be provided to the team when necessary.

Key Requirements:

  • The ideal candidate will be a highly efficient, proactive team player with the ability to multitask at all times whilst maintaining an outstanding attention to detail. Due to the nature of this role, as well as being a team player, we require someone who is proactive, self-motivated and able to work on their own.
  • Required IT skills: Fluent and confident in the use of Word, Excel and Power point.
  • Advanced IT: Contact management software.
  • Organisational skills: Need to be highly organised and in control at all times with seamless attention to detail.
  • Communication skills: Excellent.
  • Commercial awareness: An advantage.

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