Luxury Store Manager

Title: Luxury Store Manager | £22K - £25K + Comms | Jewellery | Kings Cross

Industry: Creative industries

Role/Sector: Retail

Location: Central London

Placement: Graduate job (permanent)

Salary: £22,000 (per annum)

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Information on the company

Our client is a luxury retailer of jewellery with shops and an e commerce store as well as jewellery workshops


This is a permanent role offering £22K - £25K depending on experience,  - plus 5% commission on sales based in Kings Cross

Day-to-day activities will include…

We are looking for a self-motivated, enthusiastic Store Manager to cover Maternity Leave for a year at our Flagship store. This person will ideally have a strong luxury retail background and focus on achieving and exceeding sales targets as well as managing the store and part-time staff. We are looking for someone creative and entrepreneurial who is willing to get their hands dirty and help hosting events, planning activities and promotions to promote footfall and sales. The store is based in front of our Head Office so there will be opportunities to work with the wider team as well.

Store Management:
? Meet and greet all visitors in store and act as a brand ambassador 
? Keep visitors informed with any Maya Magal activity (sales, new collections, workshops etc); to ensure they are fully engaged with the brand.
? Maintain a high level of product knowledge and consistently share this with our customers.
? Engage with customers at all times and maximise sales in a friendly and non-pushy manner to ensure you are meeting and exceeding your store targets.
? Ensure the store is presented to a high standard.
? Confidently use technology such as store iPad and till systems to efficiently process transactions and payments.
? Manage stock counts every few months and keep track of and report stock errors or inconsistencies.
? Write clear and detailed handover notes for part-time staff and ensure jobs and tasks are completed after each shift
? Any other related duties that are outlined from time to time by the Store Management team. Store Promotions + Events:
? Plan and implement store specific promotions and events with the support of the Brand and Marketing Manager
? Brainstorm and suggest ideas for increasing footfall to your store, present ideas and implement changes, reporting on learnings and outcomes
? Support Marketing and Brand Managers to roll out successful ideas to other stores
? Design and plan new visual merchandising ideas for the windows and plinths. Help roll these ideas out in a timely manner to all three stores supporting other store managers
? Run 1:2:1 styling sessions with customers who book in - helping them find the perfect piece of jewellery and build confidence in how to style their pieces

? Shifts: 5 working days, including at least one weekend day a week.
? Store Hours: Monday to Saturday: 10am-8pm, Sun: 12-6pm

The ideal candidate’s personality and qualifications…

Essential Experience and Skills required:
? Previous experience of retail selling in luxury fashion stores.
? Proven experience driving forward and maximising sales on the shop floor.
? Experience of providing excellent customer service.
? Ability to build and communicate excellent product knowledge.
Desired but not essential:
? Previous retail store management experience
? Experience managing direct reports, you will have a team of part-timers who you hand over to on your days off or work together with on busy days
? Experience working with, and a passion for, jewellery
? Retail marketing or events experience a bonus

About you:
? Passion for style, jewellery and the Maya Magal brand.
? Interest and knowledge of current trends and jewellery designing/making.
? Has initiative and highly motivated.
? Flexible and reliable.
? Good team member, helpful, approachable and trustworthy

What are the perks of working at this company?

  • Working for a female founder
  • Discount on proudct
  • Commission structure

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