Customer Relationship Manager

Title: Customer Relationship Manager | £17K - £23K | Marketing Agency | Central London

Industry: Creative industries

Role/Sector: Marketing   |   Customer services   |   Project management

Location: Central London

Placement: Internship (going permanent)

Duration: 6 months

Salary: £20,000 (per annum)

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Information on the company

Branding, display, leads, content, social media, search and much more besides – over the years, the B2B Media Group has made a name for itself throughout Europe as a leading B2B target group marketer. Our data-driven approach serves products well, despite – or perhaps because of – their diversity: our own database, our own technological solutions (such as the selfcampaign data management platform) and our own specialist content platforms make it possible to address highly-specialised, elite B2B target audiences with pinpoint accuracy.

No matter whether you need display ads shown, qualified leads generated, or specialist content highlighted for business decision-makers, the B2B Media Group has an array of solutions for the challenges posed by contemporary B2B communication. In addition to IT specialists and executives, we make it possible to reliably reach decision makers in the industrial, financial, HR, fleet management and mobility sectors – and more besides. That’s why the B2B Media Group is a preferred partner for companies like Dell, Skoda, Kaspersky, MAN, IBM, Innogy, Hewlett Packard and SAP.

With offices in London, Paris, Munich, Würzburg and Augsburg, the B2B Media Group is represented across Europe and is one of the fastest-growing companies in the B2B market.


Join this fantastic data driven digital marketing specialist assisting with their online campaigns and clients!

Key Responsibilities:

  • 40% support to the current UK/EMEA team organising client meetings and new pitch meetings, updating Salesforce and general admin for campaigns
  • 40% assisting the London based team on the marketing side with creation of a new microsite, marketing collateral, online campaigns to target new clients using in-house adserver
  • 20% working with the Campaigns team on the production side of client campaigns to learn the systems - more of an education piece than an actual responsibility

Key Requirements:

  • Outgoing, creative and organised
  • Digital background
  • Service oriented as the company has face to face events with clients where you can join the sales team.
  • Able to work on own initiative as they are still in a very ‘start-up’ culture.
  • A real go-getter where if you see that something could be done more efficiently, you’re not afraid to speak your mind, and provide alternative solutions.

Perks of the Role:

  • The agency hosts client events and have lunch meetings and dinners etc which are always fun!
  • Office is based in Borough at a Fora – similar to WeWork with a relaxed environment. They have a free breakfast and a night out every month for all the residents.
  • Tea, coffee, snacks are all free and available all day long.
  • Gym on site along with locker rooms/showers, and secure bike parking.
  • The odd trip to Germany will be required for company conferences or events (Oktoberfest this year).

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