IT Support Analyst Internship

Title: IT Support Analyst Internship | £24K - £30k | Award-winning Fin-tech | Central London

Industry: Analytics

Role/Sector: Banking and finance   |   Data intelligence   |   Operations and logistics   |   Business admin   |   Customer services   |   Analyst   |   Data scientist   |   Admin   |   Finance   |   Operations   |   IT & computing

Location: Central London

Placement: Internship (going permanent)

Duration: 6 months

Salary: £23,000 (per annum)

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Information on the company

Our client is an award-winning FinTech startup. The company has grown exponentially since its conception and has big plans to expand over the next few years.

This client offers a unique employee perk: financial solutions technology. Working here gives you access to valuable financial education resources and affordable loans directly from your salary. This is done in order to help employees feel confident in their ability to manage their finances, as well as offer them access to fairer financial solutions should they need them.



This is a 6 month internship paying the annual equivalent of £23k -£25k with the potential to lead to a permanent graduate job.

Key responsibilities of the role;

We're looking for an enthusiastic individual with a passion for learning new skills and technology. You will join the tech team as an IT Support Analyst to offer support on our bespoke financial software and Salesforce platform.

This role will be working very closely with the Change & Release manager and Salesforce platform specialists, who will be providing guidance and support, whilst allowing you to be hands on.

This is a 6 month internship with the potential to be extended or converted to a permanent position.

The ideal intern’s personality and qualifications:

  • An academic qualification in IT or a relevant field / demonstrable interest/capability in this sector
  • Energetic and hardworking individual
  • Ability to prioritise workload when required
  • Strong business analysis skills using relevant tools including JIRA & Excel (advantageous)
  • Strong problem solving skills, data and software applications
  • Serve as the "go to" person for in-house users
  • Identify problem areas and provide recommendations for future enhancement
  • Communicate system changes to the users in advance so they understand the change and how to use it prior to implementation
  • Assist with managing and planning new releases
  • Assist with and learn about on-going customisation of and alteration to company platforms

What are the perks of interning at this company?

  • In the heart of East London, incredible atmosphere and vibe to enjoy your work life balance
  • Fresh fruit, chocolate baskets and drinks fridge available
  • Movie nights, Karoke evenings and of course thirsty Thursdays!
  • An enthusiastic, motivated team with a mix of young professionals and experienced staff, all aspiring towards company goals.
  • Private healthcare and life insurance
  • Childcare benefits
  • Cycle to work scheme
  • Perkbox Membership (Multiple discounts at various retailers)
  • Gym discounts
  • Free lunch Fridays
  • Complimentary team breakfast Mondays
  • Fresh fruit
  • Fully stocked drinks fridge
  • Friendly, fun working environment
  • Regular company socials
  • Fast-growing environment


Apply for this role