Title: Customer Support Manager | £18K - £22K | Digital Media | Reading
Industry: Creative industries
Role/Sector: Analyst | Data scientist
Placement: Graduate job (permanent)
Salary: £24,000 (per annum)
Information on the companyOur client is a thriving online reviewing community. Their research is used by media agencies, brands, independent artists, retailers and record labels. Their vision is to be the recognised global leader in crowdsourced predictive analytics. They strive to create a culture of excellence in all that they do, with an emphasis on providing a world class service to anyone they interact with.
We are looking for a Client Support Junior to join our friendly team in Reading town centre. In this busy role you will be responsible for resolving customer enquiries as well as managing reviewer activity, including review analysis and payments. Your role will be diverse and as you grow in confidence you’ll begin supporting our client services team, providing research and admin support for all our clients and potential clients.
This position is ideal for a recent graduate looking for their first role in an exciting start-up environment and it is the perfect job to learn about all areas of the business and prove your ability to adapt and think on your feet. We are looking for someone with strong academic credentials and maths/statistics to at least A Level standard.
As part of a small team you must be hard working, process driven with excellent written English and great attention to detail. You will be quick at learning new systems and confident using Microsoft excel, outlook and the internet.